Animal Hospital of Lawrence Privacy Policy
This Privacy Policy explains how Animal Hospital of Lawrence collects, uses, discloses, and safeguards your information when you visit our website and use our services.
Introduction
The privacy and the security of your personal information are important to us. This Privacy Policy has been developed to inform you about the types of information we collect, how we use it, and the choices you have regarding your information when you interact with our website and services. By using our website, you consent to the terms outlined in this policy.
Information We Collect and Process
We may collect one or more of the following categories of personal information about our visitors to our Sites, our partners, our potential partners, and our pet parents. We collect this personal information when these individuals (i) visit our Sites; (ii) request additional information about our Services; (iii) register for our Services or become our business partners; complete forms, visit our office, hospitals, veterinary sites or attend our events; or (iv) otherwise interact with us.
Personal Information
We collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you schedule an appointment, contact us with questions, create an account, or use certain features of our website. Personal Information may include your name, email address, phone number, mailing address, pet information, and payment details.
Non-Personal Information
We may also collect non-personal information that does not directly identify you. This includes browser type, operating system, device used, IP address, geographic location, pages visited, and the dates/times of visits. This information is collected to help us improve our website and services.
Information Collected Automatically
Certain information may be collected automatically when you visit our website, such as through cookies, web beacons, log files, and analytic tools. This data helps us understand how visitors interact with our site and enables us to provide a better user experience.
Category of Personal Information Collected
Identifiers: Your name (including any nickname or alias you have used), business/company name, postal address, telephone number, mobile number, email address, Social Security Number, education, work history, information on your resume or CV or biography, awards or recognitions, certifications and professional licenses.
Commercial Information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet, Computer, or Other Similar Network Activity: Information regarding interaction with our Sites, email, instant messaging, or voicemail messages.
Professional or Work-Related Information: Current or past job history or performance, conduct, performance evaluations.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store certain information when you visit our site. Cookies are small text files placed on your device to recognize repeat visitors, remember your preferences, and improve your experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.
How We Use Your Information
To provide veterinary services and respond to your inquiries
To process appointment requests and manage client accounts
To send important notices, such as appointment reminders and updates to our services or policies
To personalize your experience on our website
To process payments for services rendered
To improve our website, services, and marketing efforts
To comply with legal obligations and regulatory requirements
Disclosures of Personal Information
We do not sell your personal information. However, in order for us to provide our Services, we may share your personal information with the following categories of recipients:
Service Providers: Including those who work to enhance our Sites or Services, support our practice management software systems or other customer service-related Services, conduct due diligence, and protect the security of our systems and networks.
Other Business Partners: Including to provide our Services to you or to host events.
Legal/Regulatory Authorities: Including to respond to a subpoena or court order, judicial process, or regulatory inquiry; to defend against fraud, lawsuits, claims or other liabilities; and to prevent physical harm or financial loss in connection with any suspected or actual illegal activity.
Data Security
We employ reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of data transmission or storage can be guaranteed 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us online.
Retention of Information
We retain your personal information as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When your personal information is no longer needed, we will securely delete or anonymize it.
Your Choices and Rights
Access and Correction: You may review, update, or correct the personal information we hold about you by contacting us directly.
Opt-Out: You may opt-out of receiving promotional emails by following the unsubscribe instructions in those communications or by contacting us.
Cookies: You can set your browser to refuse all or some cookies or to alert you when cookies are being sent.
Data Deletion: You may request the deletion of your personal information, subject to certain exceptions by law or regulation.
Third-Party Links
Our website may contain links to third-party websites that are not operated by Animal Hospital of Lawrence. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Third-Party Links
We may provide links to other sites or resources provided by third parties. These links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party links on the Sites, you do so entirely at your own risk and subject to the terms and conditions of those sites.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 through our Sites. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Policy by instructing their children never to provide their personal information. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will endeavor to delete that personal information from our databases.
Data Security
We employ reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of data transmission or storage can be guaranteed 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us online.
Changes to This Privacy Policy
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. By accessing and using the Sites after we notify you of such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.
Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us attention “Privacy Policy” at:
Email
info@ahlawrence.com
Phone
785 842 0609
Mail
701 Michigan St, Lawrence, KS, 66044
Thank you for trusting Animal Hospital of Lawrence with your veterinary care needs. We are committed to protecting your privacy and providing high-quality service to you and your pets.